Who we are
At Sunflower Support Coordination, we are dedicated to making a meaningful difference in the lives of individuals with disabilities and their families. Located in the heart of Toowoomba, our organisation prides itself on providing tailored, person-centred support coordination services designed to empower our clients to achieve their goals and live their best lives.
Our goal is to make each of our participant’s lives easier, fairer and more involved by maximising their independence and participation within their own community through a tailored person-centred practice.
Louise Mann
Manisha Chand
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Director
Manii possesses extensive industry knowledge, with eight years of experience in the NDIS sector and five years in management.
Beginning her career as a support worker, Manii has worked with a large number of clients, addressing their diverse and complex needs.
Her expertise equips her with a deep understanding of the industry's technicalities, ensuring operational efficiency and high-quality service delivery.
Manii works with compassion and empathy, understanding her clients needs and works closely to achieve their goals.
She has a passion for creating positive change and is dedicated to assisting others in reaching their fullest potential.
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Director
With a proactive and seasoned background in disability support services, Louie is a dedicated professional who brings a wealth of experience to her role as a Support Coordinator.
Louie's career is marked by her expertise in client relations, team leadership, and navigating the complexities of the National Disability Insurance Scheme (NDIS). She has a proven track record of providing an exceptional support to participants and stakeholders, ensuring that each individual's needs are met with compassion, confidentiality, and a deep understanding of their goals.
Louie Is committed to continuous learning and growth in the disability sector, staying up to date with the latest developments to better serve her clients. Her passion for helping participants and her ability to inspire and lead teams makes her an invaluable asset in the field of support coordination.
Our Values
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Respect is fundamental to how we interact with and support our clients. This means:
Valuing Individuality: We recognise and honour the individuality of each person we support. We respect their personal choices, preferences, and cultural backgrounds.
Dignity in Care: We treat all individuals with the utmost dignity, ensuring that our actions and words always uphold their sense of self-worth.
Listening and Responding: We actively listen to our clients and their families, ensuring that their voices are heard, and their concerns are addressed promptly and thoughtfully.
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Inclusion is at the heart of our mission at Sunflower Support Coordination. This involves:
Promoting Participation: We strive to create environments where our clients can actively participate in their communities and lead fulfilling lives. This includes facilitating access to social, recreational, and employment opportunities.
Removing Barriers: We work to identify and remove barriers that may prevent individuals with disabilities from fully engaging in society. This includes advocating for accessibility and equal opportunities.
Celebrating Diversity: We celebrate and embrace the diverse experiences and perspectives of our clients. We believe that diversity enriches our community and strengthens our ability to provide effective support.
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Transparency is a cornerstone of our operations at Sunflower Support Coordination. This involves:
Open Communication: We believe in honest and open communication with our clients and their families. We provide clear, straightforward information about our services, processes, and any associated costs.
Accountability: We hold ourselves accountable for our actions and decisions. Our clients can trust that we will follow through on our commitments and provide explanations when things don’t go as planned.
Accessible Information: We ensure that all relevant information, including plans, progress reports, and changes, is readily accessible to our clients. This empowers them to make informed decisions about their care and support.
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At Sunflower Support Coordination, we are committed to providing the highest quality of services to our clients. This means:
Excellence in Delivery: We ensure that every service we offer meets rigorous standards of excellence. Our team is trained to deliver support that is effective, reliable, and tailored to the individual needs of our clients.
Continuous Improvement: We regularly review and refine our services based on feedback and the latest best practices in the disability sector. Our goal is to always exceed expectations and adapt to the changing needs of those we support.
Client-Centred Approach: We prioritise the unique preferences, goals, and circumstances of each client, ensuring that our services are not just high-quality but also highly relevant and impactful.
