Frequently asked questions:

Our support coordinators assist you to build the skills you need to understand, implement and use your plan to achieve your goals. We work with you to improve your ability to connect with the community through informal and funded support networks. We work with you to help with your NDIS plan review.
Please watched the video attached to this page for more information!

If you’re living with disability, your plan from the National Disability Insurance Scheme (NDIS) gives you a set allocation of funding for a range of different support services.
The support funding in your plan is very specific and relates to helping you to achieve your personal goals. This might include a range of services such as in-home support, social and community access or therapy sessions. Your NDIS plan will state if you are eligible for Support Coordination.

Supports include informal, mainstream, community and funded support. This could be occupational therapy, social support, in-home support, job support, educational support, community engagement etc..

Yes
Support Coordinators can help navigate this process. Before the meeting, a Support Coordinator can produce a Plan Review Report to outline the services arranged. This will include assessment reports to demonstrate progress during the Plan period as well as recommendations for future services. During the meeting, a Support Coordinator can support customers and their representatives. Afterwards, they act as a point of contact for the NDIS.

Support Coordinator will help their customers build the skills (and confidence) to exercise the choice and control over the management of their Plan.
It’s about aligning the customer’s own goals to ensure the Support Coordinator empowers them with all that is possible.

At any time, if things are not clear due to language differences Sunflower Support Coordination is happy to arrange interpreter support to ensure clear understanding of any information to do with our Support Coordination service.